Internal SOP library and IT reference docs. If you did it more than once, it should be documented here.
| Category | Description | |
|---|---|---|
| 🖥️ | Helpdesk | Common tickets, fixes, and troubleshooting |
| 🚀 | Onboarding | New user setup, imaging, account provisioning |
| 🚪 | Offboarding | Account removal, device wipe, license reclaim |
| 🌐 | Network & Infrastructure | UniFi, VPN, firewall, server docs |
| 🔒 | Security | Incident response, MFA, phishing handling |
| 📦 | Vendors & Licenses | Support contacts, accounts, license tracking |
Maintained by Arsh · Night Owl Systems IT